Frequently Asked Questions
What makes a king size pillow better than a standard pillow?
A king size pillow provides extra width and surface area, giving your head and shoulders more room to rest. This helps prevent slipping off the pillow and reduces the need to constantly reposition during the night.
Who are these king size pillows best suited for?
They’re ideal for side sleepers, restless sleepers, and anyone who wants more space and support while sleeping. If you move around at night or want a more luxurious, hotel-style feel, these are a perfect fit.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at calmriseco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.